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VW plans to be No. 1 car seller in the world by 2018

By James R. Healey, USA TODAY

Is Volkswagen out of its mind?

The world's third-biggest car company, revving up a plan to become the very biggest on the planet, will tell you absolutely not. Bases covered. But consider:

VW wants to be the world's biggest by 2018, knocking off Toyota Motor and General Moters, both of which have acknowledged that their supersize has hurt more than helped in many ways.

VW wants to fuel its global growth by tripling sales in the U.S. even though key products have yet to prove themselves. Indeed, the Tennessee factory that will build one of those core models — a replacement for the VW Passat midsize sedan — won't open until next year, and the new midsize will be the first car it's ever built.

The German automaker also is counting on what would have to be an almost magic popularity jolt for its Tiguan small crossover that competes with the Honda CR-V and Toyota RAV4. Each now outsells Tiguan about 8-to-1.

A short-term hiccup

The U.S. role in VW's global growth has been a focus of discussion most recently because the engaging and hard-driving U.S. CEO, Stefan Jacoby, who was to lead the charge, abruptly jumped to run Volvo.

Jacoby's departure "is a disruption, certainly. He was articulate about conveying the plan, internally and externally," Schuster says.

New "interim" leadership — or the absence of a quick replacement — creates "an unknown, and we know how people react to unknowns, both consumers and employees. It's not a good thing. It certainly can slow the execution of the (expansion) plan," he says.

But Schuster expects it to be a short-term hiccup, not a long-term tragedy.

Word of Jacoby's talks with Volvo's new owners, Chinese auto company Zhejiang Geely Holding Group, surfaced in June, unsettling VW headquarters here and in Germany. Geely agreed in March to buy Volvo from Ford Motor for $1.8 billion. The deal was completed in August. VW tried to keep him, but Jacoby settled on Volvo and was officially named CEO Aug. 2.

The relatively long time to appoint a replacement is because "it's holiday season in Europe," slowing the bureaucracy, says Michael Lohscheller, CFO of VW of America and interim CEO of the U.S. operation. He's Barnes' partner in a collective corner office until VW in Germany names a new U.S. boss.

In the meantime, the company and its expansion plan won't suffer, Lohscheller says.

"Management here has been in place three years," so is familiar with the growth plan and can steam ahead in the face of uncertainty about a new leader, he says.

As for the realism of the U.S. plan, Lohscheller and Barnes insist VW has squarely faced the daunting challenges, knows the potential potholes and can gear up to carry the U.S. share of the load

Meanwhile, VW says it might reintroduce in the U.S. the VW Phaeton, an $85,000 luxury VW that previously failed here.

There's more, but even if you ignore it all, you have to wonder what the German car company is thinking as it plunges into an aggressive plan to triple its size. The plan includes more than tripling U.S. annual sales from about 300,000 the past couple of years to 1 million VWs and Audis flying out of showrooms in 2018.

At the least, "It'll be very challenging," says Jeff Schuster, executive director of automotive forecasting at consultant J.D. Power and Associates. Not only because Asian makers - Hyundai especially — are fierce rivals, but also because Detroit makers are back in the game, Schuster says, fielding credible small and midsize cars.

The two men running VW's U.S. operation are adamant that it's a legitimate target, not a stretch goal meant to rally workers.

VW can get to 500,000 annual U.S. sales without even adding dealers here, says Mark Barnes, COO and interim president of Volkswagen of America.

"No. They can't do it," says analyst Rebecca Lindland, about the 1 million target. She's a veteran auto-industry expert at IHS Global Insight consultants and a fan of German cars — and VW particularly — so she wishes she could say otherwise.

But her company's rosiest scenario for the VW Group in the U.S. — the VW and Audi brands, plus low-volume nameplates Bugatti, Bentley, Lamborghini — peaks at about 685,000 U.S. sales in 2015, which it forecasts to be a near-record year, and perhaps the best this decade, for overall U.S. auto sales.

"If you're going to grow, somebody's going to lose. Where is this volume growth going to come from?" she poses, riffling though IHS' forecasts out to 2018 and finding no automaker expected to lose enough sales to let VW hit its target.

Barnes agrees. "No one's going to say, 'C'mon, Volkswagen, you can have our share.' "

But VW believes new models specifically tailored for the U.S. market and what automakers see as growing U.S. interest in fuel-efficient, small cars — a VW specialty — can make it happen.

VW's plans to grow

What VW knows it must do to grow dramatically in the U.S.:

•Improve quality. "It would be dangerous to slip even a little on DQR," Barnes says, using industry shorthand for durability, quality and reliability.

"We were not pleased with what happened in the latest J.D. Power survey," he says.

The Power Vehicle Dependability Study — how well 3-year-old cars are holding up — shows the VW brand generally inching up the past few years. Even so, it was near last — 34 out of 36 brands — in the 2010 study.

Audi's score slipped this year and it wound up 26th.

Power's Initial Quality Survey — a measure of problems in the first 90 days of ownership — showed VW dropping after several years of improvement and landing 31st of 33 brands sold here.

Audi did better on the IQS, scoring just below the industry average and placing 12th.

•Mind the models. VW is quick to say its new and freshened vehicles will power the sales jump. It says it will carefully launch and market models aimed for the U.S.

The 2011 Jetta, first of the Americanized cars, goes on sale this fall. The still unnamed NMS, for new midsize or midmarket sedan, that will become the Passat's replacement is due next year.

An update of the New Beetle — a model always meant mainly for the U.S. because other markets lack the same degree of "Bug" nostalgia — is due next year, too.

Polo, a small sedan VW doesn't sell here now, is expected to come in 2012 or 2013. It would play to the presumed embrace of small, fuel-sipping cars and might have an engine as small as 1 liter.

E-Up, a small all-electric car with a forecast range of 80 miles per charge, is due in 2013 or 2014. By then, Chevy Volt, Nissan Leaf, Mitsubishi i-MiEV and perhaps other electrics will already be on sale here, so VW might have to fight to persuade battery fans to wait for its model.

Build real VWs. Even those crafted specifically for American buyers will retain the elegant interiors that fans love and will continue to feel — and drive — like German-blood VWs, Barnes emphasizes.

That would amount to learning well from history. VW changed the personality of its Rabbit (now called Golf) when it Americanized the car — giving it a softer ride and different interiors — when it brought it here in the 1970s to exploit fuel-crisis panic that sent U.S. buyers hunting for the fuel-sippers.

Sales of that Yankee-ized Rabbit fell so far that VW shut the U.S. factory in Westmoreland County, Pa., it had bought to build the vehicle. "Malibu-ing the Rabbit" was the dismissive comment at the time, a reference to a soft-riding Chevy model unloved by fans of German makes.

"There was some concern about that — dumbing down — as the core cars are redesigned for American tastes," Barnes acknowledges.

The 2011 Jetta, for instance, is significantly bigger than the car it replaces and has taken a couple of technical steps backward to cut costs and lower the price. The rear wheels have drum brakes, for example, replacing more-sophisticated discs. (VW insists that third-party tests show its drums stop as well as, or better than, rivals' discs.)

And the rear suspension uses a so-called torsion beam instead of the independent rear suspension on the current Jetta.

Foreseeing the threat has meant inoculating against it, Barnes says, by making sure the Americanized (or in VW's view, simply American-size) cars still handle crisply.

Maintaining that VW touch is crucial. "I don't think I've driven a VW in the last three years that didn't knock my hat into the creek," says auto veteran David E. Davis Jr., now a columnist at Car and Driver magazine.

•Avoid diluting the look. Automakers often get conservative as they try to widen the appeal of vehicles, worrying that a distinctive appearance could turn off mainstream buyers, who tend to be conservative.

"They need to look like German cars. You need to understand what motivates people. It's the DNA of your product," analyst Lindland says.

Barnes agrees that it's important to "keep the VW appearance, the fit-and-finish".

•Know the enemy. In any auto discussion these days, fast-rising Hyundai is cited as a threat to other makers. But Lohscheller worries more about bigger names: "Let's not underestimate Toyota." Despite a hellish year of recalls, federal probes and lawsuits, "They haven't just gone away."

Toyota also is a cautionary tale for VW. Toyota executives have readily admitted that their quest to be inarguably No. 1 in the world led them to cut corners and overlook quality and safety issues that got them into trouble.

Toyota brass now swear they'll worry first about the basics and hope to grow simply because the products are good.

•Have a Plan B. "In a 2018 scenario, you always have to be concerned about the overall economic situation," Lohscheller acknowledges.

Christian Klingler, member of VW's management board in Germany, says, "We are fully prepared for another crisis. Absolutely no doubt".

Simplified hardware

VW has remained profitable in tough times, partly because it has simplified its menu of hardware.

The company can manufacture most of its models using just two basic foundations, or platforms. One accommodates sideways engines, as in VWs and most front-drive cars. Another handles engines aligned front-to-back, as in its Audis. Each can be lengthened, widened or otherwise sized to fit, without starting from scratch.

Still, one definition of crazy is doing the same thing and expecting different results. And much of what VW plans echoes things it has tried before in recent decades: a U.S. factory, the Americanization of models, even the idea that the high-end Phaeton might be worth another try here.

But this time it's different, VW says. This time, the German brass at all levels understands the U.S. market and its importance.

VW Group global chief, CEO Martin Winterkorn, in rare moves, not only came to the U.S. in July to help roll out the 2011 Jetta in San Francisco, he also met with dealers there.

Says Lohscheller, veteran of Diamler Chrysler and Mitsubishi before VW, "I've never seen such a commitment from a (VW) CEO".

By James R. Healey, USA TODAY

New 2011 Volkswagen Jetta blasts its rivals off the road

SAN FRANCISCO — It's hard to overstate the importance of the new Jetta to Volkswagen  in the U.S.
Jetta generates about half of VW's U.S. sales, and the redesigned 2011 Jetta must take the lead if VW is to hit its mark of trebling sales the next few years.
So, VW has made the 2011 Jetta, on sale this October, bigger, much roomier, more refined and less-expensive than the model it replaces to lure new customers. So far, so good.

But VW also has made some changes that could rile its core cadre of loyalists who've been buying its cars all along.

Among changes to keep costs down, items likely to be vilified as evidence Jetta has been "dumbed down" to get more mainstream buyers:

•Rear suspension is a so-called "semi-independent torsion beam" instead of true "multi-link" independent rear suspension on the previous version. The latter is valued because, when properly executed, it improves ride, handling and steering. A GLI sport version due next spring will have independent rear suspension.

•Rear brakes are old-style drums on most models, not the discs of the 2010. (VW insists third-party tests show its drums stop as well as, or better than, rivals' discs.)

•Trip computer, the device that tells you miles per gallon, miles to empty and so on, isn't offered on the lower models, though is standard on the top version.

•Far fewer combinations of equipment and trim are available — 18 vs. 148 previously, not including color choices. Such simplification is cheaper for VW. It also makes it more likely a dealer will have one you want in stock — if your wants are defined by the 18 choices.

•No leather upholstery is available, even though rivals such as Civic offer it. VW insists that its "leatherette" (textured vinyl), perforated to let your backside breathe, is just as handsome and comfortable. It did seem more than OK in our drives.

The base Jetta, at about $17,000, is $1,700 cheaper than the 2010 base model, thanks to such cost-cutting.

(For a full model-vs.-model price comparison, get our Drive On blog at www.cars.usatoday.com and check the archived July 24 post on Jetta pricing.)

It could be that most people won't care about Jetta's apparent technical backsliding.

Evidence: The test cars drove great. Smooth, nimble, quick, comfortable, assured, refined. Everything you want in a vehicle with sporting pedigree and premium image.

No low-level models were on hand, however, to see just how de-contented the new base Jetta feels. We tested SEL sedans with six-speed automatic transmissions, one level above the SE model that VW expects most people to choose. The SEL testers had trip computers and disc brakes on all wheels.

Judged by time in the testers, and from a general perspective rather than a VW partisan's view, the new car kicks the old one — and many rivals — right off the road.

In fact, the 2011 was so roomy and pleasant and premium (in the SEL) that you could reasonably consider it a lower-price, higher-mileage alternative to bigger cars such as Honda Accord or Ford Fusion.

Special treats:

•The five-cylinder, 2.5-liter engine that'll be in most versions has been transformed from a cranky workhorse to a smooth, gutty performer with a you-betcha personality. Teamed with the crisp-shifting, six-speed automatic transmission, it delivered a very satisfying drive, both in San Francisco traffic and out on Highway 1 along the twisting Pacific coast.

•Honestly roomy back seat provided more knee and leg room than most midsize and even large cars. More than some big SUVs, in fact. That's courtesy of a 3-inch stretch of the car vs. its predecessor.

•Driving feel appeared not to have suffered from the rear-suspension change. In fact, the Jetta testers steered, stopped and cornered with the convincing aplomb of higher-price machines.

Bigger cars aren't as nimble as smaller ones, and the driver's mind quickly adjusts expectations accordingly. Thus, it's likely that the mental recalibration because of the 2011 Jetta's larger size camouflages any compromises you might otherwise feel from rear suspension changes.

•Power windows are one-touch up/down on all four windows. That's a high-end feature you seldom get outside the true luxury segment. Not only convenient, it minimizes the chances that you accidentally will leave a window down and wind up with a sodden interior from an unexpected rain.

•Sweet, sleek, stylish appearance; a grown-up persona. Not stodgy, but mature, as if the car's now suitable for a refined, somewhat older driver who has learned to appreciate a car more as an overall package than as a tally of its individual parts.

What we hated: automatic door locks that didn't automatically unlock. And VW folks on hand said they can't be reprogrammed to work otherwise.

You come to a stop, hop out of the driver's seat and yank the back door handle to retrieve your briefcase, gym bag, whatever and the door won't open. You have to reach back in at the driver's door and hit the unlock button to get the three other doors to unlatch.

Otherwise, judging the overall package based on the test cars, we'd have to say that the 2011 Jetta will be VW's best car.

If it's reliable, it could slam into the compact sedan market like an angry rhino.

ABOUT THE 2011 VOLSKWAGEN JETTA

What? Full remake of the most popular VW. A front-drive, four-door, five-passenger compact sedan. Gasoline-engine models available with five-speed manual (5MT) or six-speed automatic (6AT) transmission. TDI diesel: six-speed manual (6MT) or six-speed DSG automatically shifted manual.

When? Gasoline models on sale in October. Diesel later this year. GLI sport model late spring 2011. Gas-electric hybrid in 2012.

Where? Made in Mexico.

How much? Base S with manual transmission starts at $16,765 including $770 shipping. Typically equipped: $19,000 to $20,000.

How potent? Base 2-liter four-cylinder rated 115 horsepower at 5,200 rpm, 125 pounds-feet of torque at 4,000.

•2.5-liter five-cylinder: 170 hp at 5,700, 177 lbs.-ft. at 4,250.

•2-liter TDI diesel coming later this year: 140 hp at 4,000, 236 lbs.-ft. at 1,750.

•2-liter turbocharged four-cylinder GLI coming next spring: 200 hp, 207 lbs.-ft.

How big? A big compact: 5 inches longer, an inch wider than Honda Civic. Jetta is 182.2 inches long, 70 inches wide, 57.2 in. tall on a 104.4-in. wheelbase.

•Gas models weigh 2,804 to 3,082 lbs. TDI diesel: 3,161 (6MT) or 3,210 (DSG) lbs.

•Trunk: 15.5 cubic feet.

How thirsty? VW forecasts government mpg ratings of (city/highway/combined driving):

•2.0: 23/32/26, 6AT, 24/34/28 5MT

•2.5: 24/31/27, 6AT, 23/33/26 5MT

•Diesel: 30/42/34 6MT and DSG

•Trip computers in 2.5-liter, automatic-transmission test models showed 20.3 and 22.2 mpg in separate legs mixing San Francisco traffic and rural two-lane roads.

•All models hold 14.5 gallons.

Overall: Terrific.

From USA Today: http://www.usatoday.com/money/autos/reviews/healey/2010-07-29-test-drive-jetta_N.htm

 

'GTI named 2010 Automobile Magazine Automobile Of The Year!'

Volkswagen of America, Inc. announced today that its all-new sixth generation GTI has been named the 2010 AUTOMOBILE Magazine Automobile of the Year. This marks the second time in its history that the GTI has won this prestigious award. In AUTOMOBILE Magazine’s twenty year history of awarding their top honor, the Volkswagen GTI is the only make and model to ever win it twice.

For those driving enthusiasts who want the unique control of a clutch, the GTI comes with a standard six-speed manual transmission. Top speed is electronically governed at 130 miles per hour in the U.S. The 2010 GTI starts at $23,490, and attains a fuel economy rating of 32/24
highway/city when equipped with the DSG transmission.

New for the 2010 GTI is a standard Electronic Limited Slip system that Volkswagen has named XDS. The system electronically monitors input from various wheel sensors and, in the event of slippage,
transfers extra torque to the wheel or wheels with the most traction. The 2010 GTI also comes standard with numerous other safety features including: a three channel Anti-lock Brake System (ABS), Anti-slip
Regulation (ASR), Electronic Differential Lock (EDL), Engine Brake Assist (EBA), Tire Pressure Monitoring System (TPMS), and like all 2010 Volkswagen’s, Electronic Stabilization Program (ESP®).

Volkswagen's 2.0L TDI Clean Diesel Engine Named a 'Ward's 10 Best Engine' for 2010

HERNDON, Va.   As fuel economy and emissions gain even greater awareness among today's new car shoppers, Volkswagen of America, Inc. is honored to have its 2.0-liter four-cylinder TDI® Clean Diesel engine selected by Ward's Automotive Group as one of the "10 Best Engines" for 2010. Presented at a special ceremony during last month's North American International Auto Show in Detroit, the 16th-annual list represents the only awards program in North America to recognize engine excellence.

"This year's list embodies how the industry is responding to demands for higher fuel economy and lower emissions without shortchanging performance," said Ward's AutoWorld Editor-in-Chief, Drew Winter. "Auto makers, like Volkswagen, are using innovative designs and advanced technology to boost horsepower and torque while downsizing engines and increasing efficiency."

"For over 30 years, Volkswagen has been developing and refining diesel engine technology to help bring an ever-improving host of benefits to drivers now and into the future," said Mark Barnes, Chief Operating Officer, Volkswagen of America, Inc. "Our 2.0L TDI unites an exceptional balance of fun-to-drive performance and efficiency, and we are proud to have it recognized in the prestigious Ward's list."

The 2.0L TDI is compliant with the stringent Tier 2, Bin 5/ULEV II emissions standards that apply in California and all 50 U.S. states, and is available now in the all-new sixth generation Golf, the award-winning Jetta, and the versatile Jetta SportWagen models. The engine delivers 140 horsepower and a potent 236 lbs.-ft. of torque for truly efficient but thrilling performance, and can be mated to either a six-speed manual transmission, or the six-speed Direct Shift Gearbox (DSG®) automatic transmission. Power comes on quick and even throughout the RPM range, for strong off-the-line performance, and an instant boost when needed at speed.

With either transmission, the 2.0L TDI promises up to 30 percent better fuel economy over a comparable gasoline engine, netting EPA-estimated fuel mileage in the low 30 mpg range with city driving, and the low 40 mpg range during highway conditions. Greenhouse gas emissions are cut 25 percent over a comparable gasoline engine, along with a 95 percent reduction of nitrogen oxide emissions since 1990, making for a cleaner ride with every mile. The 2.0L TDI runs quieter and smoother than diesel engines of the past, making its operation virtually indistinguishable from that of a gasoline engine.

 

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